FAQ

What if I am outside of the delivery area?

If you're not located within our local shipping radius then you can reach out to us via our contact page and we can do our best to figure out an arrangement for you.

How do I qualify for free local delivery?

All orders over £25 qualify for FREE local delivery, as long as your delivery location is within a 5 mile radius of our shop.

What types of meat do you offer?

We provide a wide selection of premium meats, from beef, lamb, pork, and poultry to cooked meats and charcuterie. Every product is responsibly sourced to guarantee exceptional quality and full traceability.

Where do we source out meat from?

Our meat is sourced from trusted local farms near Southport. We are committed to responsible and sustainable sourcing to ensure quality and freshness.

How do you ensure the quality of your products?

We maintain the highest standards by sourcing from trusted local farms and suppliers, applying strict quality control checks, and ensuring expert preparation by our skilled butchers. Every product is fully traceable for complete confidence in quality.

How can I be sure where your products are sourced?

At Kellen's Butchers, customer confidence is our priority. We require full transparency from every supplier, allowing us to trace all meat back to its farm of origin.

Do you have a physical shop we can visit?

Yes! Unlike most online butchers, we have a shop in Southport. You’re welcome to visit and see our products in person. The address is 14 Upper Aughton Road, Southport, PR8 5NA.